U.S.A. COMBUSTOR WARRANTY Don't forget to register your new combustor warranty! Condar's online form makes this process quick and easy. Condar combustors are guaranteed to contain sufficient catalytic precious metals (platinum and/or palladium) formulated and properly applied to conform to requirements of the U.S. Environmental Protection Agency for certified wood-burning products, and when installed in USA are warranted for structural integrity for five years or 12,000 hours burn-time, whichever comes first, when correctly installed and maintained. Failure due to incorrect use, including with fuels other than dry natural wood, is excluded. Note: Condar combustors are not warranted for export shipments. To learn more about ordering from outside the lower 48 States, please visit our Fast, Easy Shipping page. Remedies Under this Warranty Condar Company will replace a defective combustor free of charge for the first year following the date of purchase providing the above terms have been met. After the first year, replacement will be at the following rate:
To compute your specifics, multiply the price paid by the factor indicated for that year on the chart above. For example, if you pay $110 for a combustor and it fails in year two ... $110 (original price) x 35% (multiplier from chart) = $38.50 (amount you pay for a new combustor) Please return the combustor with your warranty claim (included with your combustor), a copy of the original receipt indicating the date of purchase, place of purchase and the price paid, plus the $12.50 shipping charge along with the proper prorated payment to: CONDAR COMPANY Questions, email Eddie Taylor
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